Complete your KYC verification by following the necessary steps to ensure full account compliance.
Once your evaluation is approved by our team, it's time to complete the Know Your Customer (KYC) verification process. This ensures the security and compliance of your account, keeping everything in line with industry standards. You’ll receive a notification on your dashboard prompting you to finalize the verification.
After your Master Account evaluation is successfully approved, completing the KYC verification process is the final step. This mandatory process is required to unlock full access to your account and all the tools available for professional traders at PropFirm Pro.
The entire KYC verification is quick and usually takes just a few minutes. During the process, you will need to submit the following documents:
1. Proof of Identity
Submit one of the following documents as proof of your identity:
2. A Selfie
Your selfie must be clear and match the Proof of Identity document you’ve submitted.
3. Proof of Address
You need to provide one of the following to verify your address:
IMPORTANT:
We allow only one verified account per trader. After your KYC is approved for your first account, you will not be able to create or use any other accounts under the same identity.
My KYC Was Declined Due to Unsupported Documents
If your KYC verification was declined due to unsupported documents, it means the documents you submitted didn’t meet the required criteria. This can happen if the document type is not accepted, the image is unclear, or it doesn't meet the proper format.
How to Resolve This:
Once you’ve made the necessary updates, submit your documents again for review.
My KYC Was Declined Due to Duplicate Accounts
We only allow one verified account per individual. If you have more than one email registered with PropFirm Pro, please use the account that has already been verified.
KYC declines can occur due to duplicate accounts, which happens when our system detects multiple accounts created with the same personal information.
I Need More Attempts to Verify KYC
If you’ve already attempted to verify your KYC multiple times without success, the system may limit further attempts to prevent errors or fraudulent activity.
To request additional verification attempts, follow these steps: